UP-RERA Complaint & Project Status: How to Check Online (Uttar Pradesh, 2026)

How-To · Uttar Pradesh · RERA Status

Updated for 2026 · Claw Editorial

To check a UP-RERA complaint status, open the official UP-RERA portal, go to the Complaints section, choose Complaint Status, and enter your complaint number. To check a project or agent, use the registration search instead. These are two different records. Claw also tracks RERA and UP Real Estate Appellate Tribunal matters by party name, with alerts.

01Complaint status vs registration status

Many home buyers in Uttar Pradesh search for “UP-RERA status” and land on the wrong record. UP-RERA, the Uttar Pradesh Real Estate Regulatory Authority, keeps more than one kind of record, and each answers a different question.

Complaint status

This is the progress of a complaint you or someone else filed against a promoter, an allottee or an agent. It tells you whether the complaint is pending, listed for hearing or decided. You need the complaint number.

Registration status

This is the record of a project or a real estate agent. Under the RERA Act, a covered project must be registered before the promoter advertises or sells. The registration page shows whether the project is registered, who the promoter is, and the details filed with the Authority. You need the registration number or the project or promoter name.

Orders and recovery

Once a complaint is heard, the Authority passes an order. If a promoter does not pay as directed, the matter can move to recovery. These are separate lookups on the portal, not part of the plain status page.

02How to check a UP-RERA complaint status

Use the official portal, up-rera.in. The labels can change when the portal is updated, so look for the closest match.

1. Open the portal. Go to up-rera.in on a laptop or phone.
2. Find the Complaints section. It is on the home page menu.
3. Click Complaint Status. You will see a form.
4. Enter the complaint number and captcha. Type the number exactly as on your acknowledgement receipt.
5. Read the result. The page shows the complaint and its current stage. Note the hearing date if one is listed.
6. Download any order. If an order has been uploaded, save a copy for your records.

If you only know the party name

The status page works best with a complaint number. If you lost it, look in your filing email or receipt first. You can also look for the matter through the portal’s hearing and order listings using the promoter and project name, though results depend on what the Authority has published.

If you have not filed yet

Complaints against promoters in Uttar Pradesh are filed online on the same portal, with supporting papers such as the builder buyer agreement and payment receipts, and a filing fee. This page covers checking status, not filing.

03How to check a project or agent registration

Do this before you pay a booking amount, and again if a promoter claims the project is registered.

1. Open up-rera.in and find the registered projects or registered agents section.
2. Search by project name, promoter name, district or registration number. Searching by registration number gives the cleanest result.
3. Open the project page. Check the promoter name, the registration number, and the validity dates.
4. Match the details. The number and the promoter on the page must match what is printed on the brochure and the agreement.
5. Check for complaints. Then run a separate complaint check as explained above.

If you cannot find a project, do not assume it is fine or unfine. It may be listed under a different promoter entity, or it may be an older project that does not need registration. Ask the promoter for the registration number in writing.

04Methods compared

There are a few ways to follow a UP-RERA matter. The table shows what each is good for.

05Orders and the appeal route in Uttar Pradesh

If you lose before the Authority, or the promoter does, the next step is an appeal. Under Section 43 of the RERA Act, 2016, every State sets up a Real Estate Appellate Tribunal. In Uttar Pradesh this is the Uttar Pradesh Real Estate Appellate Tribunal, which sits in Lucknow.

• Who can appeal: any person aggrieved by a direction, decision or order of the Authority or the adjudicating officer.
• Time limit: the Act allows an appeal within 60 days of receiving the order, and the Tribunal may admit a late appeal for sufficient cause.
• Pre-deposit by promoters: a promoter who appeals must first deposit at least the amount owed to the allottee, or as the Tribunal directs, under the proviso to Section 43(5). The Allahabad High Court has treated this deposit as mandatory before the appeal is entertained.
• Further appeal: a Tribunal order can be taken to the High Court under Section 58.

Appeal status is not on the RERA complaint status page. It is a separate record held by the Tribunal, so you will need the appeal number or the party names to follow it.

06Common problems when checking status

• Complaint number not found. Check for spaces, the year part of the number, and whether you typed the number from the acknowledgement and not the payment receipt.
• Status looks old. The portal shows what the Authority has updated. A hearing may have happened that is not yet reflected. Check the order section too.
• Portal slow or down. Try again at a different time, or on another browser. Keep a screenshot of the date you checked.
• Same promoter, many complaints. Checking each one by number is slow. This is where tracking by party name saves time.
• Matter moved to the Tribunal. The Authority page will not show appeal progress. Search the Tribunal record separately.

For the general method that applies in every State, see our guide to checking RERA case status in India. Maharashtra works differently, so see how to check MahaRERA complaint status for that State. Lenders who follow many borrower matters at once can read about litigation portfolio monitoring for lenders.

07Where Claw fits

Claw is an all-in-one legaltech platform for Indian advocates, law firms, and corporate legal teams, combining AI-based case search, an AI legal assistant (Legal GPT), case management, and compliance automation across all Indian courts and tribunals.

The official portal is the right place to check one complaint number. It is less helpful when you follow several matters, do not have the number, or want to know when something changes. Claw tracks RERA and UP Real Estate Appellate Tribunal matters by party name, with WhatsApp and email alerts, across 9,102 forums. Its case search covers 30 crore+ judgments and returns results in under 5 seconds, which helps when you want to read how earlier UP-RERA and Tribunal orders were decided.

Create a FREE Claw account to track UP-RERA and UP Real Estate Appellate Tribunal matters by party name. A free account is required. Claw has a free plan for individual advocates. Paid plans are for teams and enterprises. Claw does not use customer case documents to train AI models.

Visit clawlaw.in to start.

08Sources and further reading

• UP-RERA official portal: up-rera.in
• Real Estate (Regulation and Development) Act, 2016: Sections 43 and 44 on the Appellate Tribunal and appeals.
• Claw: clawlaw.in

Portal labels and rules change. Last verified October 2026. Confirm on the official portal before relying on any step.

09Frequently asked questions