APRERA Complaint & Project Status: How to Check Online (Andhra Pradesh, 2026)

How-to Guide · Andhra Pradesh RERA

Updated for 2026 · Claw Editorial

Most people search for APRERA status when something has already gone wrong: a flat is late, a refund has not come, or a promoter says a project is registered and you cannot confirm it. The portal can answer both questions, but it keeps complaint status and registration status in different places. To check a complaint, open the official portal at rera.ap.gov.in and search by complaint number or party name. To check a project or agent, use the registration search instead. Claw can also track RERA and Andhra Pradesh REAT matters by party name with alerts.

01Why APRERA status is confusing

APRERA is the Andhra Pradesh Real Estate Regulatory Authority. It was set up under the Real Estate (Regulation and Development) Act, 2016 to regulate projects and agents in the state and to hear complaints from home buyers. Its official portal is at rera.ap.gov.in.

One portal, several different searches

The portal lets you look up registered projects, registered agents and complaints. These are different records with different numbers. A buyer who types a project name into a complaint search finds nothing and wrongly decides that no case exists.

The number you have may not be the number you need

Many buyers only know the project name or the builder’s brand. The complaint number is given when the complaint is filed and is easy to lose. Party names are often spelt in different ways, which is why a search by name sometimes misses a record.

Status is only half the story

Knowing that a case is “pending” does not tell you the next hearing date, whether an order was uploaded, or whether the time to appeal has started. You need to read the record and then act on it.

A complaint status and a registration status answer two different questions. One tells you what is happening to your case. The other tells you whether the project or agent is legally allowed to sell.

02Complaint vs registration vs order search

Before you search, decide which of three things you actually want to know.

• Complaint status: where a complaint filed against a promoter or agent stands. You see the stage, hearing dates and the outcome if any.
• Registration status: whether a project or an agent is registered with APRERA, and the details filed at registration. Under Section 3 of the RERA Act, a promoter cannot advertise or sell a covered project without registration, and Section 9 requires agents to register.
• Order search: the written orders of the Authority. An order is the document you rely on to claim a refund, interest or compensation, or to challenge in appeal.

Use registration status before you pay. Use complaint status after you have filed. Use the order when you need to enforce or appeal.

03Steps to check an APRERA complaint status

Follow these steps on the official portal. Menu names may differ slightly on the day you visit.

1. Open the portal. Go to rera.ap.gov.in in your browser. Check that the address is the government domain before you type any personal details.
2. Find the complaints section. Look for the complaint or case status option in the main menu. Complaints are filed from the registration menu, and status is usually checked from the same area.
3. Search by complaint number. If you have the number from your acknowledgement, this is the fastest and most exact method.
4. Or search by party name. Enter the complainant or respondent name. Try the short form and the full legal name of a company, such as the name with and without “Private Limited”.
5. Open the record. Read the stage, the next date of hearing and any order uploaded. Save a screenshot or a PDF with the date, so you have proof of what the portal showed.

If the portal is slow or shows no record, try again later in the day, or search using a different party name. Do not assume the complaint is missing until you have tried both the number and the names.

04Steps to check a project or agent registration

This is the check every buyer should do before paying a booking amount.

1. Open the registered projects list. On the APRERA portal, go to the projects or registered projects area.
2. Search by project name, promoter name or district. Andhra Pradesh buyers often search by city, such as Visakhapatnam, Vijayawada, Guntur or Tirupati, and then narrow down.
3. Open the project page. Check the registration number, the promoter named, the project address and the declared completion date.
4. Match the details with your agreement. The promoter name, project name and registration number on the portal should match your booking papers and the sale agreement.
5. Check the agent too. If a real estate agent is selling to you, use the agent search to confirm that the agent is registered.

If you cannot find the project, ask the promoter for the registration number in writing. A project that is not on the portal may be outside the Act, or may be selling without registration, and that is worth knowing before you pay.

05Methods compared

There is more than one way to follow an APRERA matter. Each suits a different need.

The portal is the source of truth for registration. A tracking tool helps when you have several matters, or when you want an alert instead of a weekly manual check.

06When the Authority has ruled: the appeal route to the REAT

An order of APRERA can be challenged before the Andhra Pradesh Real Estate Appellate Tribunal, usually shortened to the REAT. Section 43 of the RERA Act requires every state to set up an Appellate Tribunal, and Section 44 gives the right to appeal against an order of the Authority or the adjudicating officer.

What to know before you appeal

• Time limit: Section 44 gives 60 days from the date the order is received. The Tribunal can allow a short extra time for good reason.
• Promoter’s deposit: a promoter who appeals against an order that requires payment of money must first deposit the amount, as the proviso to Section 43(5) provides. This does not apply to an allottee.
• Next step after the Tribunal: a further appeal on a point of law goes to the High Court under Section 58.

Andhra Pradesh was slow to set up its Tribunal, and for some years parties complained that no appellate forum was working. A Tribunal has since been constituted with a retired High Court judge as Chairperson.

Do not rely on an old news report. Confirm with the Tribunal registry where to file and what the filing fee is before you prepare the appeal.

07Common problems and quick fixes

• The record does not appear. Check the spelling of the party name, try the number if you have it, and try again later. Government portals can be slow.
• The status has not changed for weeks. A complaint may simply be waiting for a hearing date. Read the last entry for the next date and plan around it.
• You cannot find the project. Ask for the registration number in writing and check it. Do not pay until you can match the project to a registered entry.
• The portal shows an order but you cannot download it. Ask the Authority office for a certified copy. You will need it for execution or appeal.
• The promoter has changed the company name. Search by both the old and the new name, and by the project name.

If you manage many property matters and want to see how RERA fits with the rest of your litigation work, read about a single-registry workflow and our guide to RERA case management software in India.

08Where Claw fits

Claw is an all-in-one legaltech platform for Indian advocates, law firms, and corporate legal teams, combining AI-based case search, an AI legal assistant (Legal GPT), case management, and compliance automation across all Indian courts and tribunals.

The APRERA portal is where the record lives, and you should use it for registration checks. Claw helps when checking once is not enough. You can create a free Claw account and track APRERA and Andhra Pradesh REAT matters by party name, then get alerts as the record moves, instead of opening the portal every week. The free plan is for individual advocates. Teams and enterprises are on paid plans.

Across the wider system, Claw covers 9,102 forums, searches over 30 crore judgments and returns results in under 5 seconds. That matters when your RERA matter later reaches a High Court or the Supreme Court, because you can keep the whole chain in one place. Claw does not use customer case documents to train AI models. For how counts and records are reconciled, see how forum counts are reconciled.

09Sources and further reading

• Andhra Pradesh Real Estate Regulatory Authority (official portal): rera.ap.gov.in
• Claw: clawlaw.in

Last verified October 2026. Portal menus, fees and tribunal arrangements change, so check the official portal before you act.

10Frequently asked questions